Privacy Policy

Exchanger4u.com (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using Exchanger4u.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information refers to data that can be used to identify you personally. We collect personal information when you voluntarily provide it, including when you register for an account or use our services. This may include:

• Name
• Email address
• Phone number
• Payment details (e.g., bank account or cryptocurrency wallet information)
• Government-issued ID (if required for identity verification)

b. Non-Personal Information

Non-personal information refers to data that does not personally identify you. We automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Date and time of access
• Web pages you visit

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and improve our services. Cookies are small text files placed on your device that help us recognize repeat users, track usage, and store preferences. You can control your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our services.
• To process your transactions and ensure secure payments.
• To verify your identity in accordance with our compliance obligations.
• To communicate with you, including responding to your inquiries and providing customer support.
• To send you updates, notifications, and promotional information (you may opt out of marketing communications at any time).
• To monitor and improve the functionality and security of our website.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and services, including payment processors, identity verification providers, and technical support.

• For Legal and Compliance Purposes: We may disclose your information to law enforcement agencies, regulators, or other authorities if required to do so by law, or in connection with legal proceedings, fraud prevention, or compliance with AML/CTF regulations.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to safeguard your data. However, please note that no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
• Deletion: You have the right to request the deletion of your personal data, subject to legal and regulatory obligations.
• Objection: You have the right to object to the processing of your data in certain circumstances.
• Data Portability: You have the right to request that we transfer your data to another organization or directly to you.

To exercise your rights, please contact us using the contact information below. We will respond to your request within the time frame set by applicable data protection laws.

6. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to any third-party sites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. International Data Transfers

If you are located outside of [Country], please note that we may transfer your personal data to countries outside of your country of residence. These countries may have different data protection laws, but we will take steps to ensure that your data is protected in accordance with this Privacy Policy.

8. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for regulatory purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Exchanger4u.com
Email: privacy@exchanger4u.com